Privacy Policy

1. Introduction

Cure Hospital Medical Equipment ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical equipment rental services in Gurgaon and Delhi NCR.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, address, and contact information
• Medical information necessary for equipment rental
• Payment and billing information
• Emergency contact details
• Service history and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Device information

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide medical equipment rental services
• Process payments and maintain billing records
• Communicate about services and updates
• Ensure equipment safety and maintenance
• Comply with legal and regulatory requirements
• Improve our services and customer experience
• Send important safety and service notifications

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist our operations
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits
• Access controls and authentication
• Employee training on data protection
• Regular backup and disaster recovery

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Medical records and service history are retained for a minimum of 7 years as required by healthcare regulations.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Restriction: Request limitation of data processing
• Objection: Object to data processing in certain circumstances

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Services

We may use third-party service providers for:

• Payment processing
• Analytics and website optimization
• Customer communication
• Equipment maintenance and delivery

These providers are contractually obligated to maintain the confidentiality and security of your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: